Business Customer Services
Connect Total Communications are one of the UK’s largest independent providers of mobile, fixed line and cloud based IT & software solutions. You will be based in our offices in Aberdeen and we provide an excellent working environment and exciting career progression.
Job Role: Business Customer Services
This varied role will include the following responsibilities:
- Provisioning of customer orders for mobile contracts
- Providing detailed account reviews for customers
- Answering and dealing with customer telephone calls & emails
- Building strong relationships with customers
- Liaising with and maintaining important supplier relationships
We are looking for somebody with the following skills and attributes:
- Excellent customer service and communication skills
- Good organisation and ability to multitask
- Excellent project management skills
- A team player and can do attitude
- Strong attention to detail and consistent accuracy
- Good knowledge of Microsoft Office Products
- An ability to demonstrate initiative in problem solving
- Good standard of literacy in written English
We offer a competitive salary, company pension scheme and the chance to join a rapidly expanding and dynamic company. If you are interested in the role please contact: hr@connecttotal.co.uk.