Business Customer Services

Connect Total Communications are one of the UK’s largest independent providers of mobile, fixed line and cloud based IT & software solutions. You will be based in our offices in Aberdeen and we provide an excellent working environment and exciting career progression.

Job Role: Business Customer Services

This varied role will include the following responsibilities:

• Provisioning of customer orders for mobile contracts
• Providing detailed account reviews for customers
• Answering and dealing with customer telephone calls & emails
• Building strong relationships with customers
• Liaising with and maintaining important supplier relationships

We are looking for somebody with the following skills and attributes:

• Excellent customer service and communication skills
• Good organisation and ability to multitask
• Excellent project management skills
• A team player and can do attitude
• Strong attention to detail and consistent accuracy
• Good knowledge of Microsoft Office Products
• An ability to demonstrate initiative in problem solving
• Good standard of literacy in written English

We offer a competitive salary, company pension scheme and the chance to join a rapidly expanding and dynamic company. If you are interested in the role please contact: hr@connecttotal.co.uk.