In the second part of this two part blog series, we look at how One Net Business can help companies with more than 5 employees to manage their business communications.
Please Note - If your business has between 1 – 5 employees, please make sure you read part one in this series One Net Anywhere.
At Connect Total we understand how important it is for your customers to be able to get in touch when they need to. We also know that in reality it is very likely the key reason for their call is because the caller either wants to:
- - enquire about an existing account or service;
- - obtain more information in order to become a customer; or
- - make a purchase/ booking there and then.
No matter the reason, it is obviously very important that your business has the right systems and procedures in place so that your staff can answer customer calls within a set number of rings - wherever your staff happen to be located!
One Net Business from Vodafone is an unified communications solution which seamlessly integrates your mobile phones with your landlines securely in the Cloud. By signing up for One Net Business your mobiles, desk phones and messaging can be integrated on one easily accessible platform where you can configure exactly how you would like your calls to be managed. Get this right and you can be confident that your business will have the right level of connectivity to suit your business requirements.
Whilst One Net Anywhere can help smaller businesses (less than 5) to avail of virtual landlines and not miss important calls, One Net Business builds upon these features and ensures your staff has the right tools to do their job and improve the responsiveness, efficiency and productivity of your business.
Key Features Of One Net Business
Take a look at the innovative features One Net Business can offer your business:
- Fits all sizes of business
- No charges for diverting calls between your mobile and your landlines
- Hunt groups and Call transfer facilities on both your landlines and mobiles
- All voicemail messages can be stored in one place
- Seamless call features across all your sites
- Scalability - One Net business can grow as your business grows
- Manage everything online 24/7
- One provider and one contract means just one bill
- A dedicated support team to help at every stage
- A much easier way to control and manage costs
One Net Collaboration
If you think your business would benefit from better desktop and tablet connectivity, One Net Collaboration could also help, as this combines One Net Business with Skype for Business and Microsoft 365 and can turn any existing business device into a work phone. It will also allow your staff to collaborate on shared documents - no matter where they are!
We live in an ‘always on’ society so why not help your staff to maintain their excellent customer service levels and improve productivity rates across your business by giving them the right tools to do so?
Whether they are in the office, travelling to a business appointment or even working from home, with One Net Business they will have access to the systems and files they need and have the ability to set up or join conference calls to talk to their colleagues or customers.
At Connect Total we see One Net Business as an innovative unified communications solution to help businesses achieve a better and more efficient way of working.
- Better processes
Set up intelligent call diversions so callers reach the right person every time.
- Better accessibility
Calls to mobiles (or multiple 01, 02 or 03 virtual landlines) can be diverted to your people - wherever they’re working.
- Better service
One provider, one contract and one bill for your IP desk phones and mobiles.
To discover how One Net Business could transform your business, please click on the image below, fill in a few short details and one of our experienced staff will give you a call to discuss your businesses individual needs.